Privacy policy: your data, respected.

• Order and trial details: your name, email address, the device you watch on and, if you give it, a WhatsApp number.
• Device identifiers: a MAC address or device key, only if your device needs one to activate.
• Support messages: what you send us by email, chat or WhatsApp.
• Basic site analytics: anonymous, aggregated information about how pages are used.

• To create your account and email your login.
• To help you set up and fix problems.
• To send payment links and receipts.
• To remind you before your plan ends, which you can turn off at any time.

We process your data to perform our contract with you (providing the service you ordered), for our legitimate interests (keeping the service secure and improving it) and, for optional reminders, with your consent.

Only the payment provider that processes your payment and the email service that delivers our messages. Each handles data under its own privacy terms. We do not share your data with advertisers or data brokers.

We keep account details while your subscription is active and for up to 12 months afterwards so we can help if you return. Payment records are kept as long as the law requires. You can ask us to delete your data sooner.

Under UK GDPR you can ask for a copy of your data, correct it, delete it, restrict or object to how we use it, and take it elsewhere. Email support@digitalby.uk and we will respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

This site uses only the cookies needed for it to work and, if enabled, anonymous analytics. We do not use advertising or tracking cookies.

Questions about privacy? Email support@digitalby.uk or use the contact form.